Please get in touch with us via the enquiry form above, or by email / phone to make an enquiry, place an order or book a consultation (see contact details above).
We can discuss and confirm your order by email and phone, or during a Consultation and Tasting.
We would love to meet you in person for a Consultation and Tasting at our London studio. As well as an in depth consultation on the design of your cake, you’ll be able to meet the team, take a tour around the studio, see our beautiful display cakes, and of course taste our range of cake flavours. There is a non-refundable consultation fee of £50 which is deductible from the cost of your order. We hold consultations on weekdays and on limited Saturdays. Please give us an indication of your preferred dates / availability in the box below and we will get back to you to arrange an appointment.
We also offer a Cake Sample package (£30 posted within the UK, redeemable against orders over £750).
Pay the consultation fee onlineor by card over the phone. Consultations are by appointment only and appointments confirmed with Rosalind Miller Cakes in advance of paying the fee.
We require a 50% non-refundable deposit to confirm your order. The remaining 50% is due 6 weeks before the delivery date, at which point all changes must be confirmed (changes to the previously agreed design may incur extra fees). Orders placed less than 6 weeks in advance of the delivery date must be paid in full.
As all of our cakes are home-baked, and we devote a lot of time to ensuring that each is perfect, we are only able to take on a certain amount of orders per week and get booked up quickly. It is therefore advisable that you book your cake well in advance.
Orders are only confirmed once we have received a deposit or full payment.
We accept payment by card, bank transfer, or cash payments.
You can hire your cake stand from us. We offer pedestal stands (for tiered and single tier cakes) and 7 tier perspex stands (for cupcake towers) for a £40.00 hire fee. There is a security deposit (starting from £100.00 per stand dependant on the type of stand), which is refunded to you after the stand is returned to us within 3 working days of hire (undamaged and in the same condition in which it was delivered).
Delivery and set up of a wedding cake (and large or tiered cakes) within Central London costs £75.00. Delivery and set up outside of London will be quoted individually. Delivery of cakes that do not require set up will be quoted individually.
Customers are welcome to collect cakes themselves from our studio in London. Cakes will be packaged ready for safe transportation (we can accept no responsibility for the cakes once they have left the studio).
Thank you for the amazing cakes, everyone was in love with them, I couldn’t have found a better place to get them from. Thank you and your team for the amazing work and I hope to order from you at my next event/celebration. – Alanood, Berkshire, August 2017